If you aren’t happy with a purchase, simply return it to us within 30 days for a full refund less the original delivery costs. Returned items must be in ‘as new’ condition, unused, unworn, unwashed, unassembled etc. You have to cover the cost of returning items to us.
Returns should be sent to: MB Cyclery, 19-21 West Street, Haslemere, GU27 2AB
We recommend you get proof of postage as we can’t refund returned items that fail to arrive back or are damaged on their return journey.
FAULTY OR DAMAGED ITEMS:
Occasionally items are faulty or damaged. Please contact us within 7 days at email@example.com and we will arrange a free exchange or return.